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How to Become a BORDER Carrier

A border is an independent contractor who helps BORDER receive, inspect, pack, transport, and hand over Orders between Ukraine and European Union countries.

We work with contractors as independent business operators. A border does not become an employee of BORDER LLC, organises their own activities independently, and accepts individual tasks only after agreeing the terms.

Mandatory requirements

To start working with BORDER, you must:

  • be an adult with full legal capacity;
  • have a valid Ukrainian registration as an individual entrepreneur (sole proprietor);
  • be a Group 3 single-tax payer or use another tax system approved by BORDER in writing;
  • have active KVED activity codes that cover all activities you will actually perform;
  • have a business bank account for cashless settlements with BORDER LLC;
  • comply with the tax, accounting, and other obligations of a sole proprietor;
  • have a qualified electronic signature and the ability to exchange electronic documents;
  • have the legal right to perform the relevant type of work and, where a task involves travel, to cross the state border lawfully;
  • provide accurate information and documents required for verification before cooperation begins.

KVED activity codes

There is no single universal set of KVED codes for all borders. The required list depends on the tasks the sole proprietor actually performs. Relevant activities may include:

  • 53.20 — other postal and courier activities;
  • 52.29 — other transportation support activities;
  • 49.41 — freight transport by road, where the sole proprietor actually performs such transportation;
  • 46.19 — activities of agents involved in the wholesale of a variety of goods, where the sole proprietor performs purchase actions under an agency or commission arrangement;
  • 82.99 — other business support service activities, where this corresponds to the actual nature of the tasks.

Having one KVED code does not replace other KVED codes, licences, permits, or registrations required for a specific activity. Before accepting the relevant tasks, the sole proprietor determines the final set together with their accountant or lawyer.

Lawful border crossing

If a task involves leaving Ukraine or entering another country, on the date of each trip the border must:

  • hold a valid passport and have the right to enter every country along the route;
  • have lawful grounds to leave Ukraine under the current Rules for Crossing the State Border;
  • hold the appropriate vehicle documents, driving licence, and insurance where a vehicle is used;
  • hold cargo documents and comply with applicable border, customs, transport, and other laws;
  • truthfully declare the goods, their quantity and value, the sender and recipient, and the nature of the movement;
  • check that their grounds and documents remain valid before every trip.

Registration as a sole proprietor, an agreement with BORDER, or receipt of a task does not by itself constitute grounds for crossing the border. BORDER LLC does not arrange fictitious grounds for departure, does not guarantee a decision by a border or customs authority, and does not compensate for refusal of entry or exit caused by the contractor’s failure to hold the required documents.

The grounds for departure and the required documents may change. The border independently checks current requirements in official sources and informs BORDER of any restrictions before accepting a task.

Transportation of goods

All goods must be transported lawfully and in accordance with the documents for the specific Order. It is prohibited to:

  • conceal goods from customs control;
  • provide false information about the value, quantity, or purpose of goods;
  • use personal customs allowances to conceal commercial activity;
  • accept prohibited items or goods of unknown origin for transportation;
  • change the route or recipient without authorisation or hand goods to an unauthorised third party;
  • combine Orders or otherwise dispose of goods without BORDER’s approval.

If the contractor’s activity has the characteristics of international road freight transport, the contractor must obtain all licences, permits, and documents required by law before starting work. A KVED code alone does not authorise a licensed transportation activity.

Transport and equipment

Depending on the role, a border may need:

  • a vehicle used on lawful grounds and suitable for the route;
  • a valid driving licence in the appropriate category;
  • registration and insurance documents;
  • a secure place for temporary storage;
  • packing materials;
  • a smartphone with internet access, a camera, and Telegram;
  • the ability to print or retain electronic consignment notes, reports, and other documents.

Work standards

We expect a border to:

  • accept only tasks they can perform lawfully and within the agreed time;
  • state the route, availability, and all known expenses before accepting a task;
  • follow instructions for receiving, inspecting, photographing, packing, and handing over goods;
  • update statuses and promptly report a delay, damage, or other problem;
  • keep Customer data confidential and use it only to perform the task;
  • retain receipts, consignment notes, reports, and other supporting documents;
  • return unused funds and provide a report within the agreed period;
  • handle goods carefully and never use them for personal purposes;
  • work soberly, safely, and respectfully with Customers, shop staff, carriers, and public officials.

Documents for verification

Before entering into an agreement, BORDER may request:

  • an extract or information from the Unified State Register;
  • an extract from the register of single-tax payers or proof of another tax system;
  • a list of active KVED activity codes;
  • the bank details of the business account;
  • contact and identification details required for the agreement;
  • vehicle documents, insurance, licences, or permits where required for the selected role;
  • confirmation of the lawful ability to carry out agreed cross-border tasks without disclosing excessive personal data.

BORDER checks documents only to assess eligibility for cooperation, perform the agreement, ensure safety, and comply with the law. Personal data is processed in accordance with the Privacy Policy.

Access to the BORDER portal

After the requirements have been verified, the terms agreed, and an agreement entered into, a border may receive access to the closed contractor portal. Access is provided as a separate digital and organisational BORDER service and may be subject to a fee.

Before activation, BORDER states:

  • the available functions;
  • the amount and frequency of payment;
  • the access period and renewal procedure;
  • the rules for suspending or terminating access;
  • the conditions for refunding the fee, where applicable.

The account is personal. A border must not share access with another person, must protect sign-in details, and must immediately inform BORDER of any suspected unauthorised access.

Available task slots

In the portal, a border can view and select available slots — individual routes, time periods, or tasks for which a Contractor is required.

A slot card may include:

  • the direction and estimated route;
  • a date or time interval;
  • the type and general characteristics of the task;
  • required documents, transport, or equipment;
  • the completion deadline;
  • remuneration and agreed expenses;
  • other material terms.

Selecting a slot expresses an intention to accept the task. A task becomes agreed once it is confirmed in the portal or by another method provided in the agreement. Before confirmation, BORDER may check whether the border meets the requirements of the specific route and task.

A border independently decides which available slots to select. BORDER does not guarantee continuous availability of slots, a minimum number of tasks, or any level of income. Payment for portal access alone does not guarantee receipt of tasks.

After a slot is confirmed, the border performs it according to the agreed terms. The procedure for withdrawal, replacement of the Contractor, reporting a delay, and liability for non-performance is determined by the agreement and task card.

Separate infrastructure on a subdomain

For selected partners, BORDER may provide personal portal infrastructure on a separate subdomain. This format is agreed individually and may include:

  • a separate partner page or web interface;
  • a dedicated request form;
  • an account for viewing and processing requests;
  • statuses, notifications, and action history;
  • access settings for the partner’s team;
  • technical support, updates, and backups to the agreed extent;
  • integrations and additional functions set out in a separate specification.

The cost of creation, setup, use, support, and additional work is determined in a separate proposal or agreement.

Responsibilities of a partner using a separate portal

If a partner independently attracts customers and accepts and processes their requests, that partner acts as a separate business operator unless a written agreement with BORDER LLC expressly provides otherwise.

Under this model, the partner is independently responsible for:

  • the content of its offer and the accuracy of information provided to customers;
  • contracts, public offers, and other documents with its customers;
  • pricing, acceptance of payments, fiscalisation, and refunds;
  • tax, accounting, and primary records;
  • the legality of purchase, transportation, customs clearance, and handover of goods;
  • processing personal data, informing users, and responding to their requests;
  • handling claims and respecting consumer rights;
  • the actions of persons independently engaged by the partner.

In this format, BORDER may act as a provider of technology infrastructure and as a data processor within the agreed scope. The parties’ roles, procedure for handling personal data, level of technical support, domain, backups, data export, and actions after cooperation ends are determined by a separate agreement.

Use of a BORDER subdomain does not mean that BORDER LLC automatically becomes a party to the agreement between the partner and its customer, accepts payment on the partner’s behalf, or is responsible for fulfilment of the partner’s order. A different model is possible only under a separate written agreement.

Agreement and payment

Cooperation begins after verification and the conclusion of a written or electronic agreement between the sole proprietor and BORDER LLC. The agreement determines the types of tasks, the procedure for accepting them, remuneration, reporting, liability, confidentiality, and rules for handling goods.

Each task is agreed separately. A sole proprietor may decline it before acceptance. Payment is made by bank transfer to the sole proprietor’s business account on the basis of the agreement, agreed task, report or acceptance certificate, and other required documents.

The border independently maintains records, submits reports, and pays taxes and fees related to their business activity.

How to apply

Send a brief introduction to info@border.team including:

  • your name and current city;
  • available countries and usual routes;
  • the tasks you are ready to perform;
  • whether you have a vehicle and the required documents;
  • your phone number and Telegram;
  • your KVED activity codes and tax system.

Submitting an application does not guarantee that an agreement will be entered into or that tasks will be provided. BORDER assesses the documents, route, experience, safety, and the service’s current needs.

Apply →